At Wafa Naqab Shop, your satisfaction is important to us. If you're not completely happy with your purchase, you may request a return within 7 days of receiving your order—subject to the conditions below.

• The item must be unused, undamaged, and in its original condition.
• All original tags must be attached and intact
• The product must be returned in its original packaging

Returns that don’t meet these conditions will not be eligible for a refund.

• If the item is incorrect, damaged, or not as described, we will cover the return shipping.
• If you change your mind or no longer want the item, you are responsible for return shipping costs.

• Items that are used, damaged, or missing tags.
• Products that are counterfeit, fraudulent, or different from what was originally shipped.
• Returns that fail to meet the policy criteria.

All returns are inspected before refunds are approved.

• Email us at wafanakabshop@gmail.com
• Include your order number and a brief explanation of the issue or reason for return.

Our team will respond promptly and guide you through the next steps.

For any questions or concerns regarding returns, don't hesitate to reach out to our dedicated customer service team. Your satisfaction is our priority.